IWESCO is a dynamic company that offers professional contract cleaning and waste control services to a variety of customers. We operate across South Africa and customer relations are a highly-valued aspect of our business. As such, we conduct monthly reviews with our clients to assess our performance and to constantly improve our offerings.
Our unique approach to cleaning, waste control and environmental management is what sets us apart from competitors. Our staff members are highly trained and skilled in the use of specialist cleaning equipment and environmental practices. These aspects form the framework for the monthly customer reviews.
The feedback we receive from our clients is vital to our growth and improvement. It allows us to continually provide professional services that meet expectations and strict international standards. The monthly reviews show us where we can improve and where we are currently successful.
How the monthly reviews benefit the customer
IWESCO offers a comprehensive, one-stop solution to your cleaning, environmental and waste control needs. The meetings that we conduct with our customers every month allow us to optimise our operations and reduce costs for the client. However, this does not impact the quality of the services we provide as we maintain our accreditation.
IWESCO holds ISO 14001 certification for environmental management, ISO 9001 certification for quality management systems, implements HACCP standards for safety and is a member of the National Contract Cleaners Association (NCCA). These certifications offer assurance of our quality and service standards.
Our customer reviews act as exceptional references, so we strive to always improve our offerings based on the feedback we receive. By staying in touch with our clients on a monthly basis, we always remain aware of our services and operations. Any concerns are addressed immediately and together, we build long-lasting business relationships.
Customer relations are valued
These regular reviews hold further benefits for customers as we implement improvements across the board. This means that all clients benefit from the positive changes brought about during monthly customer reviews. IWESCO is proud of the services we currently offer and strives to continuously build upon successful relationships with clients.
We are a Level 2 B-BBEE supplier, which means that customers benefit from a transformative service. We offer regular skills training and best practice sessions with our employees, which is part of our B-BBEE accreditation, but ultimately benefits the client through improved services and conduct. For more information about IWESCO’s services or to get an obligation-free quote, please contact us today.
IWESCO offers specialised cleaning and waste control services to industrial and commercial customers in South Africa. These services are aimed at minimising our customers’ impact on the environment. Our services also include pest control, garden maintenance, fogging and disinfecting. Our staff are highly trained to offer the most professional services. IWESCO is a Level 2 B-BBEE supplier with ISO 14001 certification for environmental management.
We are a one-stop shop for all your contract cleaning and waste control needs and have a national footprint. Our head office is located in Tshwane but we can provide services to any industrial and commercial client in the major metropolitan areas around South Africa, including Johannesburg, Cape Town, Durban, Port Elizabeth, Mbombela and more.